Conditions of purchase

Conditions of purchase

Conditions of purchase 2011.02.01

Conditions of purchase according to swedish law.

Tax Free
Swedish VAT not included in orders from countries outside EU.

Lowest order amount 15 EURO
If the amount is lower than 15 EURO the order process is not avaible.

Order confirmation
Your order will be automatic confirmed in an email. Therefore it is important
for you to write your correct email adress when you make your order.












Card Payment
Card payment only (VISA, Mastercard). Make your Card Payment
directly in the cashier with your Card. No extra charge. Your order
will be directly served. Also it is easy for us to repay if there are
any problems, or if any product is out of sale.



Freight costs

Parcels (VAT 25% included to EU countries)
10 EURO for parcels max 0,25 kg
15 EURO for parcels max 0,5 kg 
19 EURO for parcels max 1 kg
22 EURO for parcels max 2 kg
24 EURO for parcels max 3 kg
26 EURO for parcels max 4 kg
28 EURO for parcels max 5 kg
31 EURO for parcels max 6 kg
33 EURO for parcels max 7 kg
36 EURO for parcels max 8 kg
38 EURO for parcels max 9 kg
40 EURO for parcels max 10 kg

No extra charge is added on Parcels.
Swedish VAT (25%) is not included in orders from countries outside EU.

Delivery time
Normal delivery 7-14 days from payment day.

Transport damages
Damaged parcels and products, must be reported directly to your delivery office.
Then call us or send a mail and tell us what happened.

Returns
Please do not miss your parcel delivery. If the parcel is returned, you have to pay the return delivery costs. Call us immediately if you of some reason cannot pick your parcel up from your delivery office. Returned parcels will be repayed as soon as we have the parcel back. However you have to pay all the delivery costs, even the return cost. So please think twice before you go ahead. Just purchase the products you really want or really are interested in.

Complaints
Write down what is wrong and what measures you want. Call us or send a mail.

Call +46 8 673 33 23 
Fax +46 8 673 26 60
Mail info@ortagubben.se

Customer Register
We are saving all information in our register. The information is used to manage the webshop, and sometimes (rarely) for sending you important information. You can say "No Thank You" to this info whenever you want.

Cookies
According to the law of using cookies in electronic communication (2003.06.25) shall all who visit a website be informed if cookies are used. When you are visiting this website cookies
are saved on your computer. These cookies are so called sessioncookies and are used for organizing your shopping. Sessioncookies are not stored long time on your computerpå din dator. They disappear when you are closing your webbrowser. If you dont accept the use of sessioncookies, you can configure your browser to deny cookies. Then you will not be able
to make your order. But you will still be able to look around the shop without having cookies activated.

Thank you for reading the Conditions of Purchase!
It can save us all from unnecessary problems and costs. We really hope you will be satisfied with us and our webshop. You are always welcome to ask for products, tell us about things we may have missed, or whatever which can make this webshop better.

Bengt Gardlund, President of Ginesis Europe/Ortagubben AB Sweden